Effective Date: September 25, 2025

PRIVACY POLICY

Nirmata, Inc. provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of nirmatadev.wpengine.com and nirmata.io (together, the “Site”) and our services and software that are offered via the Site. Such services, software, and Site are referred to collectively as the “Services.” This Privacy Policy applies only to information that you provide to us through the Services.

By using our Services you are consenting to our collection, storage, transfer, use and other processing of your information, and our use of cookies on your computer, as set forth in this Privacy Policy now and as amended by us.

Information Collection and Use: 

Personally Identifiable Information.

In the course of using our Services, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”). Personal Information includes, but is not limited to, your name, phone number, credit card or other billing information, email address and home and business postal addresses. We use your Personal Information mainly to provide our services and administer your inquiries. For example, when you register with us through the Site or our software, we will ask you for Personal Information.

If you sign up to use any of our Services using login credentials for an account you have with a third-party identity provider (such as GitHub or LinkedIn), we will receive your public profile, email address, and other Personal Information associated with that third-party account to the extent permitted by the information-sharing policies and settings that apply to that account.

Non-Identifying Information.

We also collect any other information that you provide as part of registration and the administration and personalization of your account (which may include, for example, your zip code or your individual preferences) (“Non-Identifying Information”).

Log Data.

When you use the Services, whether as a registered user or a non-registered user just browsing (any of these, a “Nirmata User”), our servers automatically record information that your browser sends whenever you visit a website, and our software products and services may collect other technical information when they are used by registered users (collectively, “Log Data”). This Log Data may include information such as your computer’s Internet Protocol (IP) address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, features of our software that are used, error codes received, access times and dates, and other statistics.

Use of Information.

We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Services to you, complete your transactions, and administer your inquiries.

Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other Nirmata users to attempt to provide you with a better experience, to improve the quality and value of the service and to analyze and understand how our Site and Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.

We use Log Data to monitor and analyze use of the Services and for the Services’ technical administration, to increase our Services’ functionality and user-friendliness, to diagnose errors and provide users with technical support, and to better tailor the Services to our visitors’ needs. We also use this information to verify that Nirmata Users meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, except as needed to provide support to the owner of that Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.

Cookies and Tracking

Like many websites, we use cookies, to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We also may use pixels, web beacons and similar tracking technologies to collect and share information about your use of the Site, conduct analytics and provide targeted advertising. These technologies may be associated with your Nirmata account.

We use session ID cookies to provide you with continuity of access to the Services within each session, to enable certain features of the Services, to better understand how you interact with the Services and to monitor aggregate usage by Nirmata Users and web traffic routing on the Services. Cookies, pixels and similar technologies may stay on your browser into the future until they expire or you delete them. We also use technology that is necessary for our Site to function.  These technologies usually are erased when you close your browser window. Further general information about cookies and how they work is available at www.allaboutcookies.org.

We may allow selected third parties to place cookies, pixels and similar technologies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you.  These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. We may also permit third party service providers to place cookies through our Site to perform analytic or marketing functions. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.

You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of our Services.

We currently do not use technology that recognizes a “do-not-track” signal from your web browser.

Our Use of Artificial Intelligence

We use Artificial Intelligence (AI) in some of our products to help our customers optimize their operations.  The AI model we use does not use personal information for its training or its operation.  Instead it uses machine data, such as configuration, policies, policy violations, metrics, the status of the monitored infrastructure (servers, applications, etc.) and so on, that enable our product to suggest improvements to our customer’s operations.  Our products clearly disclose where AI is being used.

Information Disclosure

We may disclose your information to unaffiliated third parties as described in this Privacy Policy, including the following:

Authorized by you. We may disclose your information if you request or authorize it or if the information is provided to help complete a transaction for you.

Service Providers.  We may employ third party companies and individuals to facilitate our services, to provide our services on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services’ features) or to assist us in analyzing how our Services are used. These third parties will not have access to your Personal Information unless they need it to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws and Law Enforcement.  Nirmata cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to comply with the law, applicable regulations, governmental and quasi-governmental requests, to enforce our Terms of Use or other agreements, to protect the property and rights of Nirmata, Inc. or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.

Business Transfers.  Nirmata, Inc. may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.

Access to Your Information and Your Choices

You can update, amend or delete your information at any time by logging into your registered account.  If you do not have a registered account please contact us using the information below.

You can choose not to receive promotional emails from us by “unsubscribing” using the instructions in any email you receive from us.  This will not stop us from sending emails about your account or your transactions with us.

You can choose to delete or block cookies by setting your browser to either reject all cookies or to allow cookies only from selected sites.  If you block cookies performance of the Site may be impaired and certain features may not function at all.

Security

Nirmata, Inc. employs administrative, physical and electronic measures designed to protect your information from unauthorized access. This includes utilizing Secure Sockets Layer (SSL), which encrypts information you input, and storing your passwords and other sensitive information in encrypted form behind a firewall designed to block access from outside our network.

Notices if there is a Security Breach. We will make any legally required disclosures of any  breach of the security, confidentiality, or integrity of your unencrypted electronically stored “personal data” (as defined in applicable state statutes on security breach notification) to you via electronic or postal mail or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Beware of Phishing. Identity theft and the practice currently known as “phishing” are of great concern to Nirmata.  Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.

International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction, where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, Nirmata transfers your Personal Information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Our Policy Toward Children

This Site is not directed to children under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at privacy@nirmata.com. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.

Links to Other Sites

Our Services contain links to other websites.  If you choose to follow such a link (for example, by clicking on a third-party advertisement on the Site), you will be directed to that third party’s website. The fact that we link to a website or present an advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.

State Specific Notices

Your California Privacy Rights (Shine the Light Act).  Notice to California residents: We do not share your personal information with third parties for their direct marketing use.

California Consumer Privacy Act Notice.  At this time Nirmata is not required to comply with the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA). If we become subject to the CCPA in the future we will update this privacy policy accordingly.

Nevada Residents. We do not transfer personal information for monetary consideration.  If you would like to tell us not to sell your information in the future please email us at privacy@nirmata.com with your name, postal address, telephone number and email address with “Nevada do not sell” in the subject line.

Other States. We are currently not required to comply with the comprehensive consumer privacy laws in Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Virginia or Utah.  If we become subject to any of these laws in the future we will update this privacy policy accordingly.

Changes to this Policy

This Privacy Policy may be updated from time to time. The Policy in effect at the time you use the Site governs how we may use your information. We will provide notice of any material changes by posting the new Privacy Policy on the Site with an updated Effective Date. You are advised to consult this policy regularly for any changes.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at privacy@nirmata.com.