Cloud Edition
This Agreement is entered into as of the "Effective Date" by and between Nirmata Inc. ("Nirmata"), a Delaware corporation, with its principal place of business at 5201 Great America Pkwy Suite 320, Santa Clara, CA 95054, and Customer. Nirmata and Customer are each a "Party" to this Agreement, and together they are the "Parties."
Capitalized terms used but not otherwise defined in this Agreement have the meanings set forth in Exhibit A.
This Agreement includes and incorporates each order form submitted by Customer to and accepted by Nirmata, and the Parties acknowledge and agree that such an order form is not binding until it has been fully set forth in writing and executed by an authorized signatory of each Party ("Order" or "Order Form"). The Parties acknowledge and agree that an Order Form may include additional legal terms which, if accepted by both Parties, shall be binding on the Parties. If any additional agreed terms in an Order Form conflict with one or more provisions of this Agreement, the language in the Order Form shall prevail unless the Parties have explicitly agreed otherwise. The Parties acknowledge and agree that they may execute multiple Order Forms, including Order Forms for Services (defined in Section 4 below).
Subject to Customer's timely payment of all Fees and compliance with all the terms and conditions of this Agreement, Nirmata grants to Customer and its Authorized Users a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to install and use the products listed in Exhibit B ("Products") and to use the documentation provided to Customer by Nirmata ("Documentation") solely for the Customer's Business Purposes during the License Term and in accordance with the Licensed Capacity as set forth in the applicable Order Form(s) ("License").
Customer and Customer's Authorized Users shall not do any of the following, and shall not allow or assist any parent, subsidiary, Affiliate, agent or other third party to do any of the following, which are prohibited actions not included in the License:
CUSTOMER UNDERSTANDS, ACKNOWLEDGES, AND AGREES THAT ANY VIOLATION OR SUSPECTED VIOLATION OF THE FOREGOING LICENSE RESTRICTIONS BY LICENSEE OR ONE OF ITS AUTHORIZED USERS MAY CONSTITUTE GROUNDS ON WHICH NIRMATA MAY, IN ITS SOLE DISCRETION, SUSPEND OR TERMINATE CUSTOMER'S OR ANY AUTHORIZED USER'S ACCESS TO THE PRODUCTS, IN ADDITION TO ALL OTHER REMEDIES AVAILABLE TO NIRMATA AT LAW OR EQUITY.
The open source components of the Products, if any, are licensed to Customer under the terms of the applicable open source licenses listed in the open_source_licenses file or in the Documentation accompanying the Products. Copyrights to the Open Source Software are owned by their respective third-party copyright holders.
If mutually desired, Nirmata may provide the Customer with services specified and described in a separate Order Form ("Services"). Services are provided to Customer solely for Customer's internal use, and Customer may not use the Services to supply any consulting, support or training services to any third party. In the event that Customer desires to obtain additional Services in the future, the Parties may execute one or more additional Order Forms setting forth the additional Services to be provided and the applicable additional fees.
Customer agrees to provide Nirmata with the cooperation, materials, information, access and support which Nirmata deems to be reasonably required to allow Nirmata to successfully provide the Services. Customer understands and agrees that Nirmata's obligations hereunder are expressly conditioned upon Customer's provision of such cooperation, materials, information, access and support.
Unless explicitly stated in the Order Form, all tangible work product that results from Nirmata's Services (collectively "Results and Proceeds") is proprietary to Nirmata, and all Results and Proceeds shall remain the sole and exclusive property of Nirmata.
Customer agrees to pay Nirmata the License fees delineated on all executed Order Forms ("Fees"). If Customers' use of the Products under the License exceeds the Licensed Capacity set forth in the Order, Customer will be invoiced for the excess usage over the Licensed Capacity at the rate set forth in the Order.
Without limitation of Nirmata's other rights or remedies, if Customer fails to pay the Fees when due, then Nirmata may suspend or terminate any Order Form, the License, or this Agreement by written notice to Customer. All payments shall be made in U.S. dollars in immediately available funds, and are non-refundable once paid, except as otherwise explicitly provided hereunder. Any amounts not paid when due shall bear interest at the rate of one percent (1%) per month or the maximum rate allowed by law, whichever is less. If not otherwise specified, payments will be due within thirty (30) days of invoice.
Customer shall pay any sales, use, value-added, property, and other taxes, withholdings and similar charges based on or arising from this Agreement (other than U.S. taxes based on Nirmata's net income).
Subject to Customer's timely payment of all the applicable Fees, Nirmata will provide the level of support and maintenance specified in the applicable Order (the "Support Services") in accordance with the terms and conditions set forth in the "Service Level Agreement," which is attached to this Agreement as Exhibit C.
During the Term and for two years thereafter, Customer shall create and maintain complete and accurate records related to Customer's location, access and use of the Products, including the names and locations of its Authorized Users, along with any such other information as reasonably necessary for Nirmata to verify compliance with the terms of this Agreement. Upon thirty (30) days' advance written notice to Customer, Nirmata or its designated representative may, at Nirmata's expense and during Customer's normal business hours, review Customer's records pertaining to this Agreement to confirm Customer's compliance.
If an audit reveals that Customer has exceeded the Licensed Capacity or the scope of Customer's License grant during the period audited, then Nirmata will invoice Customer, and Customer will promptly pay Nirmata any underpaid Fees based on Nirmata's price list in effect at the time the audit is completed. If the excess usage exceeds ten percent (10%) over the Licensed Capacity and has not been previously reported by Customer, then Customer will also pay Nirmata's reasonable costs of conducting the audit. This Section 7 will survive expiration or termination of this Agreement for a period of two (2) years.
The Nirmata Software is licensed, not sold, to Customer, and Customer acknowledges and agrees that Customer is a licensee under this Agreement. Except for the License expressly granted to Customer in Section 3, Customer will not acquire or claim any right, title or interest in or to any Nirmata Software or related Intellectual Property or Intellectual Property Rights, whether by conveyance, implication, operation of law, or otherwise. Nirmata (and, if applicable, its suppliers and/or licensors) owns and retains all worldwide rights, title and interests in and to the Nirmata Software, including all Intellectual Property inherent in the Software and all Intellectual Property Rights applicable to or invoked by the Nirmata Software.
Each Party represents and warrants that: (a) such Party is duly organized, validly existing, and in good standing under the laws of the state of its organization, and has the full corporate power and authority to enter into and perform its obligations under this Agreement; (b) the execution of this Agreement by such Party, and the performance by such Party of its obligations and duties hereunder do not and will not violate any other agreement to which such Party is bound; and (c) when executed and delivered by such Party, this Agreement will constitute the legal, valid, and binding obligation of such Party, enforceable against such party in accordance with its terms.
Customer represents and warrants (a) that Customer shall abide by the terms of the License as stated herein, including all restrictions on the License; (b) that Customer shall not use the Nirmata Software in any manner not permitted under this Agreement; (c) that Customer and its licensors, if applicable, have and retain all rights, title and interest in and to all Customer Data provided to Nirmata and/or processed through the Nirmata Software; and (d) that the Customer Data does not infringe or violate any Intellectual Property Rights of any third party.
Nirmata represents and warrants (a) that the Nirmata Software shall perform in accordance with its Documentation if used in compliance with this Agreement; and (b) all Services provided under this Agreement will be performed in a professional manner and in accordance with the terms and conditions in this Agreement and the applicable Order Form.
ASIDE FROM NIRMATA'S EXPLICIT REPRESENTATIONS AND WARRANTIES AS STATED ABOVE, NIRMATA DISCLAIMS ALL OTHER WARRANTIES IN REGARD TO THE NIRMATA SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. NIRMATA DOES NOT WARRANT THAT THE NIRMATA SOFTWARE WILL OPERATE WITHOUT INTERRUPTION OR BE ERROR FREE, OR THAT IT SHALL MEET ALL OF CUSTOMER'S NEEDS AND EXPECTATIONS. NIRMATA OFFERS THE NIRMATA SOFTWARE "AS IS" AND "WITH ALL FAULTS," AND CUSTOMER HEREBY ACKNOWLEDGES AND AGREES THAT, ASIDE FROM NIRMATA'S EXPLICIT WARRANTIES, CUSTOMER ASSUMES ALL RISK IN REGARD TO CUSTOMER'S USE OF AND ACCESS TO THE SOFTWARE UNDER THIS AGREEMENT, INCLUDING THE RISK OF LOSS OF ANY CUSTOMER DATA.
If Nirmata and Customer have previously entered into a mutual non-disclosure agreement that remains in effect as of the date hereof (a "Pre-existing NDA"), the terms of such Pre-existing NDA are incorporated herein by this reference and are operative in addition to the confidentiality provisions herein.
Each Party acknowledges that it may be a disclosing Party and a receiving Party simultaneously. A receiving Party shall safeguard and preserve the Confidential Information of the disclosing Party with the same level of security and confidentiality that it uses for its own Confidential Information, and in no event shall a receiving Party act with less than reasonable care in safeguarding a disclosing Party's Confidential Information. Neither Party will use the other Party's Confidential Information for any purpose other than to exercise its rights and obligations under this Agreement.
A receiving Party shall use the disclosing Party's Confidential Information only within the scope of exercising its rights and obligations under this Agreement. The Parties agree that a receiving Party may not reproduce or keep an archival copy of Confidential Information of a disclosing Party, and that a receiving Party is obligated to return or destroy Confidential Information within seven (7) days of receiving a request for return or destruction from the disclosing Party.
The Parties acknowledge and agree that the Products and all Nirmata Software constitute Confidential Information of Nirmata. Customer may disclose relevant aspects of the Product to its employees and contractors if necessary to Customer's evaluation, provided that the Product is not used, disclosed, or distributed by such employees or contractors in violation of this Agreement. Results of tests run by Customer may be disclosed to third parties only with Nirmata's prior written consent.
The following shall not constitute Confidential Information: (i) information previously known to the receiving Party under circumstances free of any obligation of confidentiality; (ii) information that has become publicly known through no wrongful act by a receiving Party; (iii) information disclosed to a receiving Party by a third party who is under no obligation of confidentiality to the disclosing Party; or (iv) information independently developed by a receiving Party without use of Confidential Information of the disclosing Party.
If a disclosing Party becomes aware that a receiving Party has breached its confidentiality obligations under this Agreement, or if a disclosing Party has a reasonable basis for a belief that a breach is imminent, the disclosing Party may seek, in addition to other remedies, injunctive relief without the obligation of posting a bond in advance of issuance of such injunctive relief.
Nirmata shall indemnify, hold harmless and defend Customer and its representatives against any costs and expenses, losses, and damages arising out of or in connection with any third-party claim brought against Customer asserting that the Products and/or Services infringe any Intellectual Property Right of such third party, provided that (i) Customer notifies Nirmata in writing no later than thirty (30) days after Customer's notice or awareness of any potential claim; (ii) Customer permits Nirmata to defend, compromise or settle the claim; and (iii) Customer gives Nirmata all available information, reasonable assistance, and authority to enable Nirmata to do so. Nirmata shall reimburse Customer for its costs and expenses under this section as they are incurred.
If a third-party infringement claim is made or appears likely to be made, Nirmata will either (a) procure for Customer the right to continue exercising the License; or (b) replace or modify the Products and/or Services to make them non-infringing; or, if neither (a) nor (b) are commercially feasible, (c) terminate this Agreement and refund to Customer, on an appropriate pro rata basis, all corresponding fees paid to Nirmata. The foregoing is Nirmata's entire obligation to Customer and Customer's exclusive remedy regarding any claim of infringement.
Nirmata will have no liability for any claim of infringement based upon Customer's: (a) unauthorized modification of the Products and/or Services; (b) use of the Products other than in accordance with this Agreement, or in combination with other software or equipment not provided by Nirmata if such infringement would not have occurred without such combination; or (c) continuing the allegedly infringing activity after notice from Nirmata.
Customer shall indemnify, hold harmless and defend Nirmata and its representatives against any costs and expenses, losses, and damages, including reasonable and directly related attorney's fees, arising out of or in connection with any third-party claim brought against Nirmata which results from or arises out of a breach of this Agreement by Customer, provided that (i) Nirmata promptly notifies Customer in writing; (ii) Nirmata permits Customer to defend, compromise or settle the claim; and (iii) Nirmata gives Customer all available information, reasonable assistance, and authority to enable Customer to do so. Customer shall reimburse Nirmata for its costs and expenses under this section as they are incurred.
IN NO EVENT SHALL A PARTY BE LIABLE FOR SPECIAL, INCIDENTAL, INDIRECT, ENHANCED, OR CONSEQUENTIAL DAMAGES FOR ANY CLAIM BROUGHT UNDER THIS AGREEMENT. EXCEPT FOR CIRCUMSTANCES INVOLVING WILLFUL WRONGDOING BY A PARTY, INTELLECTUAL PROPERTY INFRINGEMENT BY A PARTY, AND EACH PARTY'S OBLIGATIONS IN REGARD TO SAFEGUARDING THE CONFIDENTIAL INFORMATION OF THE OTHER PARTY (SECTION 10) AND INDEMNIFYING THE OTHER PARTY (SECTION 11), IN NO EVENT WILL A PARTY'S LIABILITY UNDER THIS AGREEMENT—REGARDLESS OF THE CLAIM OR FORM OF ACTION—EXCEED AN AMOUNT, IN AGGREGATE, EQUAL TO THE FEES PAID BY CUSTOMER TO NIRMATA IN THE TWELVE MONTHS PRIOR TO WHEN THE CLAIM FIRST AROSE. FURTHER, NIRMATA AND ITS SUPPLIERS (INCLUDING BUT NOT LIMITED TO ALL EQUIPMENT AND TECHNOLOGY SUPPLIERS), OFFICERS, AFFILIATES, REPRESENTATIVES, CONTRACTORS AND EMPLOYEES SHALL NOT BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY LOSS OR CORRUPTION OF CUSTOMER DATA OR FOR ANY MATTER BEYOND NIRMATA'S REASONABLE CONTROL.
Customer acknowledges that all Nirmata Software were developed entirely at private expense and that no part of the Nirmata Software was first produced in the performance of a government contract. Customer agrees that all Nirmata Software and any derivatives thereof are "Commercial Items" as defined in 48 C.F.R. § 2.101, and if Customer is the Government, then such use, duplication, reproduction, release, modification, disclosure or transfer of this commercial product and data, is restricted in accordance with 48 C.F.R. §§ 12.211, 12.212, 227.7102-2, and 227.7202, as applicable. The Nirmata Software are licensed to Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other users pursuant to this Agreement and any related agreement(s), as applicable. Accordingly, Customer will have no rights in the Nirmata Software except as expressly agreed to in writing by Customer and Nirmata.
This Agreement commences from the Effective Date and, unless terminated, it shall continue in full force and effect for the License Term of any active Order Forms which reference it ("Term").
In the event that a Party breaches the terms of an Order Form or this Agreement, the other Party may terminate the Order Form or this Agreement on written notice if the breaching Party fails to cure the breach within thirty (30) days after its receipt of written notice detailing the breach from the other Party.
A Party may terminate this Agreement upon written notice (i) upon the institution by or against the other Party of insolvency, receivership or bankruptcy proceedings, (ii) upon the other party's making an assignment for the benefit of creditors, or (iii) upon the other party's dissolution or ceasing to do business.
The expiration or termination of an Order Form by a Party shall not affect the ongoing validity of this Agreement or of any other active Order Forms. The termination of this Agreement shall simultaneously terminate any and all active Order Forms. Upon the expiration or termination of this Agreement, (i) the License granted by Nirmata to Customer hereunder shall automatically terminate; (ii) Customer shall discontinue all use of the Nirmata Software; (iii) each Party, as a receiving Party, shall return to or destroy the disclosing Party's Confidential Information within seven (7) days; and (iv) Customer shall pay all License Fees payable under an Order (if applicable) unless otherwise provided in this Agreement.
Sections 1, 7, 8, 9, 10, 11, 12, 14, and Sections 15 through 18 will survive any expiration or termination of this Agreement.
Customer shall comply fully with all relevant export laws and regulations of the United States and any other country ("Export Laws") where Customer uses any of the Nirmata Software. Customer certifies that Customer is not on any of the relevant U.S. government lists of prohibited persons, including the Treasury Department's List of Specially Designated Nationals and the Commerce Department's List of Denied Persons or Entity List. Customer further certifies that Customer will not export, re-export, ship, transfer or otherwise use the Nirmata Software in any country subject to an embargo or other sanction by the United States, and that Customer will not use the Nirmata Software for any purpose prohibited by the Export Laws, including, but not limited to, nuclear, chemical, missile or biological weapons related end uses.
Customer agrees that Nirmata may identify Customer as a customer of Nirmata on any of Nirmata's websites, client lists, press releases, and/or other marketing materials. Customer also agrees that, with Customer's permission obtained in advance and not unreasonably withheld, Nirmata may publish a brief description of Customer's use of Nirmata's Products and/or Services.
This Agreement will be governed by and construed in accordance with the laws of the United States and the State of California, as if performed wholly within the state and without giving effect to the conflicts of law principles of any jurisdiction or the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. Any dispute that cannot be resolved by good-faith negotiations between the Parties will be brought exclusively in the federal or state courts located in Santa Clara, California, and the Parties hereby consent to personal jurisdiction and venue therein (except that each Party may seek injunctive relief to prevent improper or unauthorized use or disclosure of its Confidential Information in any court of competent jurisdiction).
All notices required or permitted under this Agreement will be in writing and delivered in person, by overnight delivery service, or by registered or certified mail, postage prepaid with return receipt requested, and, in each instance, will be deemed given upon receipt. All communications will be sent to the addresses set forth in the applicable Order Form or to such other address as may be specified by either party in accordance with this Section.
Customer may not assign, delegate or transfer this Agreement, in whole or in part, without the prior written consent of Nirmata; provided that Customer may assign this Agreement in whole or in part to an Affiliate or successor in connection with a corporate reorganization, merger, acquisition, or sale of all or substantially all of the Party's assets. Any attempt to assign this Agreement other than as permitted herein will be null and void. Subject to the foregoing, this Agreement will bind and inure to the benefit of the Parties' permitted successors and assigns.
Except as otherwise expressly set forth in this Agreement, the rights and remedies of either party as set forth in this Agreement are not exclusive and are in addition to any other rights and remedies now or hereafter provided by law or at equity.
The waiver by either Party of a breach of or a default under this Agreement will not be effective unless in writing. The failure by either Party to enforce any provisions of this Agreement will not constitute a waiver of any other right hereunder or of any subsequent enforcement of that or any other provisions. If a court of competent jurisdiction holds any provision of this Agreement invalid or unenforceable, the remaining provisions of the Agreement will remain in full force and effect, and the provision affected will be construed so as to be enforceable to the maximum extent permissible by law.
Nirmata will not be responsible for any failure or delay in its performance under this Agreement due to causes beyond its reasonable control, including, but not limited to, labor disputes, strikes, lockouts, shortages of or inability to obtain labor, energy, raw materials or supplies, war, acts of terror, riot, acts of God or governmental action.
This Agreement along with any additional terms incorporated herein by reference, including the Order Forms and the Exhibits hereto, constitute the complete and exclusive understanding and agreement between the Parties and supersedes any and all prior or contemporaneous agreements, communications and understandings, written or oral, relating to their subject matter. Any modification or amendment of any provision of this Agreement will be effective only if set forth in writing and signed by a duly authorized representative of each Party.
means a corporation, partnership or other entity controlling, controlled by or under common control with such party, but only so long as such control continues to exist. For purposes of this definition, "control" means ownership, directly or indirectly, of greater than fifty percent (50%) of the voting rights in such entity (or, in the case of a noncorporate entity, equivalent rights).
means any individual who is in the employment of Customer, hired by Customer as an independent contractor, or otherwise subject to the direction and/or control of Customer and who has been authorized to access the Software under this Agreement.
means Customer's use of the Nirmata Software in support of Customer's products for its own internal business purposes on systems, networks and devices used by Customer.
means information that is proprietary to a Party, safeguarded from public knowledge because of its value to the owning Party, and relating to and including the Party's technology, products, processes, customers, suppliers, designs, manufacturing techniques, strategies, pricing, costs, trade secrets, business strategies, marketing data, sales data, technical data, information about business operations, and/or any information disclosed by a Party to the other Party and identified as Confidential Information at the time of its disclosure.
means any information (i) uploaded into the Nirmata Software by Customer, or (ii) generated from Customer's use of the Software that is stored in Customer's servers and information systems, in each case, related to the internal business practices, customers or other non-public information of Customer or its Affiliates.
means the date of Nirmata's initial delivery of the license key for the applicable Software or otherwise making the applicable Software available for download by Customer.
means certain materials (including programs, modules or components, functionality, features, documentation, content or other materials) that may be contained in or provided with the Software as part of the delivery mechanism used by Nirmata, but that are disabled or hidden in Customer's setting, because Customer either: (a) does not have the relevant license or license key, or (b) has not paid the applicable License Fees, for those materials.
means all suggestions for improvement or enhancement, recommendations, comments, opinions, code, input, ideas, reports, information, know-how or other feedback provided by Customer (whether in oral, electronic or written form) to Nirmata in connection with Nirmata Software. Feedback does not include any User Information, unless specifically submitted or communicated by Customer to Nirmata as part of the Feedback.
means Nirmata Software that is specified in an Order as provided to Customer without charge.
means an agency, department, or instrumentality of the United States government.
means any created or developed technology, patentable subject matter, invention, process, form of matter, device, machine, software, source or object code, copyrightable work, trademark, trade secret, know-how, confidential information, or any other form of creativity which takes form in a tangible medium of expression and is protected and enforceable under any Intellectual Property Rights recognized in any jurisdiction throughout the world.
means all rights of ownership or enforcement in any Intellectual Property now held or hereafter created or acquired by a party, regardless of whether arising under the laws of the United States, under the laws of any other jurisdiction throughout the world, or under any international treaty for (i) all classes or types of patents; (ii) all copyrights and corresponding registrations and applications; (iii) all trademarks and all corresponding registrations and applications therefor; and (iv) all know-how, trade secrets, proprietary information, and Confidential Information created or acquired by a Party.
means the period of time in which Customer's License is operative, as indicated in the applicable Order Form. If the Licensed Term is not explicitly indicated in the Order Form, the operative period will be twelve (12) months beginning on the Effective Date of the Agreement.
means the maximum usage of the Software that is permitted under the type of license as specified in the applicable Order Form.
means Nirmata's proprietary software, as specified as the Products in the applicable Order, which is licensed to Customer in the object code format and for which Customer has paid the applicable License Fees to Nirmata.
| Support Tier | Availability | Critical Issues | Non-Critical Issues |
|---|---|---|---|
| Base Support Slack & email |
Weekdays, 7am–5pm PT (excl. US Federal Holidays) |
1 hour | 12 hours |
| Premium Support Slack/Teams, phone & email |
24×7, all days incl. Federal Holidays | 1 hour | 24 hours |
Premium Support customers may initiate a helpdesk ticket online, by phone, or by emailing support@nirmata.com. Premium customers receive priority for feature requirements, the ability to influence the product roadmap, and may request quarterly deployment reviews.